How do you automate transport order entry in a TMS?
A checklist and practical method for turning an emailed request into a verified transport order without inventing missing data.
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Vigilo · Order intake
Adapt order intake to the way you operate.
Vigilo adapts to the channels, rules and TMS already in place. Once the environment has been assessed, it understands the request, rebuilds its context, and prepares or performs the authorised action.
Context rebuilt
Action verified
Recognise the need
Your operation should not have to adapt to yet another tool.
Depending on the company, an order may begin in an email, a portal, an EDI file, or a conversation with the customer. Vigilo fits this real operating model instead of imposing a standard journey.
01
Requests arrive through channels and formats specific to each customer.
02
Business rules depend on the contract, flow, branch, or team.
03
The same TMS can be configured and used differently by each operation.
04
Changes and cancellations must remain connected to the original transport file.
05
Incomplete, conflicting, or unfamiliar cases must reach the right person.
The workflow
One foundation, configured for your workflow.
Channels, screens, rules, checks, and action rights are assessed with your teams, then validated against real cases before going live.
01
Monitor authorised inputs
Vigilo detects an email, file, portal event, or another signal selected for the agreed scope.
02
Understand the transport intent
It distinguishes a new request, a change, a cancellation, or an additional document.
03
Rebuild the context
Explicit data is matched with authorised customer habits, rules, and history.
04
Check against your rules
Completeness, contradictions, and exceptions are assessed according to the way your operation works.
05
Act in the selected TMS
Vigilo prepares or performs creation and updates in the assessed environment, through the interface or a suitable API.
06
Verify and hand over
The resulting state is checked. An out-of-scope case returns to the operator with its context already assembled.
Scope and human control
Automate what is known. Make exceptions visible.
The level of action depends on the validated workflow, the systems involved, and the risk associated with each decision.
The initial scope can cover one flow, one team, or one specific order type.
Every channel, TMS configuration, rule, and action is assessed and validated before activation.
Vigilo’s adaptability does not mean instant compatibility with every TMS or unsupervised autonomy.
Next step
Show us how an order arrives today.
Using real cases, we will assess your channels, TMS configuration, rules, and the decisions that must remain under human control.
Request a focused demo